Legal

Terms of Service

Last updated: March 24, 2026

Lumeway is an early-stage product. These terms reflect our current practices and will be updated as the product evolves. We recommend consulting an attorney before relying on these terms for any legal purpose.

Acceptance of terms

By accessing or using Lumeway ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

Description of service

Lumeway is an AI-powered organizational guide that helps individuals navigate major life transitions such as job loss, divorce, disability, retirement, relocation, and the death of a spouse. The Service provides general process guidance, organizational worksheets, and informational resources.

Lumeway is not a law firm, financial advisor, medical provider, or licensed professional of any kind. The Service does not provide legal, financial, tax, medical, or therapeutic advice.

AI Content Disclosure: Lumeway uses artificial intelligence (Anthropic's Claude) to generate conversational guidance. AI-generated content may contain errors, may not reflect the most current laws or regulations, and should not be relied upon as professional advice. Always verify important information with a qualified, licensed professional before making legal or financial decisions.

User responsibilities

When using Lumeway, you agree to:

Provide accurate information when interacting with the Service
Use the Service only for lawful purposes
Not attempt to reverse-engineer, copy, or misuse the Service
Consult qualified professionals for legal, financial, or medical decisions
Not share sensitive personal information (such as Social Security numbers or financial account numbers) in chat conversations

Intellectual property

All content, design, and functionality of Lumeway — including but not limited to text, graphics, templates, and code — are the property of Lumeway and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

Templates purchased from Lumeway are licensed for your personal use only. You may not resell, redistribute, or share purchased templates.

Limitation of liability

To the maximum extent permitted by law, Lumeway and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. This includes, but is not limited to, damages resulting from:

Reliance on any information provided through the Service
Errors or omissions in AI-generated content
Missed deadlines, incorrect filings, or other actions taken based on the Service's guidance
Unauthorized access to or alteration of your data

Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Lumeway does not warrant that the Service will be uninterrupted, error-free, or that any information provided will be accurate, complete, or current.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may stop using the Service at any time.

Governing law

These terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to these terms

We may update these Terms of Service as our product evolves. We will post any changes on this page with an updated date. Your continued use of the Service after changes are posted constitutes acceptance of the updated terms.

Contact us

If you have any questions about these Terms of Service, please contact us at hello@lumeway.co.