Navigating life transitions is hard enough without having to wonder whether your tools are trustworthy. Here are answers to the questions we hear most.
About Lumeway
Lumeway is an AI-powered guide that helps you navigate major life transitions — like job loss, divorce, disability, retirement, relocation, or the death of a spouse. We provide step-by-step process guidance, organizational worksheets, and deadline tracking so you know what to do, in what order, without the overwhelm.
Lumeway is built on Anthropic's Claude, a conversational AI model. When you describe your situation, the AI draws on structured guidance for your specific transition to give you clear, prioritized next steps. It does not search the internet or access your personal accounts — it works only with what you share in the conversation.
Yes. We do not permanently store your conversations. Chat sessions are processed through Anthropic's Claude API and are not used to train AI models. We do not sell or share your personal information. See our Privacy Policy for full details.
Legal & trust
Lumeway templates are organizational tools designed to help you gather information and prepare for life transition processes. They are not court forms, legal documents, or substitutes for professional legal advice. For documents that will be filed with a court or government agency, we recommend having an attorney review them. Requirements vary by state.
For many routine tasks — organizing paperwork, tracking deadlines, understanding a general process — Lumeway can save you significant time and stress. But for decisions with legal or financial consequences, yes, we strongly recommend consulting a licensed professional. Lumeway will tell you when professional help is needed.
No. Lumeway is an organizational guide, not a licensed professional. We help you understand what needs to happen and in what order, but we do not provide legal, financial, tax, or medical advice. Think of us as the knowledgeable friend who helps you prepare before you meet with your lawyer or advisor.
Product & pricing
The free Lumeway chat gives you access to AI-powered guidance for any life transition. You can describe your situation and get personalized next steps, deadline reminders, and resource recommendations — no signup required. Try it now →
Templates are organizational tools for each life transition — things like checklists, planning worksheets, information organizers, and step-by-step guides. They are available individually or as category bundles. Templates save you the time of creating these tools from scratch. Browse templates →
Because templates are digital products delivered immediately upon purchase, we generally cannot offer refunds. However, if you experience a technical issue or receive the wrong product, please contact us at hello@lumeway.co and we will make it right.
Just visit the chat page and describe what you are going through. No account or signup is needed. Lumeway will ask a few questions to understand your situation and then walk you through your next steps.
Lumeway includes state-specific information for many common processes like probate timelines, unemployment filing, and divorce requirements. Our landing pages feature a state selector that shows rules specific to your location. However, laws change frequently, so always verify current requirements with a local professional.